Pet Odor Removal
A rug cleaner or rug cleaning service should be able to guarantee pet odor removal.
You may not imagine it’s possible. Or perhaps you’ve had a bad experience where a carpet cleaner employing all of his skills and the “special” product made just for this problem failed to remove the odor - and damaged the rug in the process. Maybe you’ve tried the organic, all natural “Miracle” product that makes urine odor go away like magic. But the pet odor is still there.
To remove pet odor, a rug cleaner has to wash the rug.
Here’s why. Oriental rugs, handmade rugs and most fine area rugs are made of these natural fibers; wool, silk, cotton and jute. These fibers are absorbent. Liquid spills and accidents penetrate the fiber. When that part of the urine that is water evaporates, the contaminant remains inside the fiber. That contaminant provides food for bacteria. The odor you smell and associate with urine is the byproduct of the life cycle of the bacteria.
There is a complicating factor. Wool is far and away, the fiber most frequently used in the pile or face of a rug. And for good reason. But because of its structure, it can hold up to 3 times its weight in water - and still feel dry. So you may not even know Buster has had an accident on the rug. But Buster’s sense of smell is far better than yours and he knows just where that spot is. And so does Rascal, your friend’s dog that comes over for a visit. So the next time there is an “accident” it could very well happen in the same place. Buster’s nose tells him “here is the spot where we do this and get away with it”.
Now add this into the mix: there are 5 or 10 times (I’m guessing here) the number of fibers and yarns in the foundation of the rug than you can see on the surface. And the urine penetrates all of those absorbent fibers under and around the spot.
So if you notice the pet odor, it’s past time to have your rug cleaned.
Left in the rug, urine will degrade and damage wool fibers and dyes. The two photos show a repeating floral motif found in the border of a rug we washed. Long term exposure to urine caused the dye in the tips of the yarns shown in the photo on the far right to vanish.
The majority of the rugs we clean have been subjected to numerous pet accidents. We can guarantee odor removal because the multiple steps we take in the rug washing process remove the source of the odor. And that’s why “Odor-Free” is part of the guarantee. If when we’re finished cleaning your rug, it’s not odor-free, the cleaning is free.
The note below is from a rug owner who had a truly unique pet odor problem.
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“Dear Mr. Beardslee, |
We don’t use deodorizers or place the rug in an ozone chamber. It’s odor removal, not odor treatment or odor cover-up.
This applies to hand knotted rugs, hand woven rugs, machined loomed rugs, rag rugs, braided rugs, hooked rugs, embroidered rugs and flokatis. If we can wash the rug we can guarantee odor removal.
What we can’t guarantee is urine stain removal. Often we can improve the discoloration. But sometimes the discoloration is a combination of a urine stain, dye migration caused by the urine, and dye that is absent (e.g. pile that was once dark blue is now light blue).
There is a type of rug, sometimes referred to as “oriental”, that can’t be washed without losing its structural integrity. You can identify it by looking at the back. It will have a blue, gray, tan or brown canvas-like material glued to the back. This is a hand tufted (also known as “gun-tufted”) rug. It’s held together with synthetic latex adhesive that dissolves in water.
Call us with your question or to schedule a rug pick up for cleaning.




