Effective Date: 2/1/2015
Privacy Statement. RealClean Rugs LLC (“RealClean Rugs”), operates this web site. All references to “we”, “us”, “this web site” or “this site” shall be construed to mean RealClean Rugs. RealClean Rugs regards the privacy and security of user information as a critical component of the service that we offer to our users. The following information explains our information gathering and dissemination practices.
The information gathered by RealClean Rugs falls into two categories: (1) information voluntarily supplied by visitors to our website through web form submission (2) tracking information gathered as visitors navigate through our sites.
Information voluntarily supplied
E-mail Addresses and personal information: When you fill out any of our web forms requesting information or estimates, or offering feedback, you generally may have to submit your name, phone number, address, e-mail address or other personal information. This information collected from you WILL NOT be distributed or shared with any third parties. The information you provide us will be kept confidential within the company and the content management system we use behind a secured authenticated firewall.
Supplying such information is entirely voluntary. But if you don’t supply the information we need, we may be unable to provide you with services we make available to other visitors to our site. Of course, even if you want to remain completely anonymous, you’re still free to take advantage of the wealth of content available on our sites without registration.
To help make our site more responsive to the needs of our visitors and, therefore, the needs of the business, we may invoke a standard feature of browser software, called a “cookie,” to assign each visitor a unique, random number, a sort of user ID, if you will, that resides on your computer. The cookie doesn’t actually identify the visitor, just the computer that a visitor uses to access our site. Unless you voluntarily identify yourself (through registration, for example), we won’t know who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply. A cookie can’t read data off your hard drive.
Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our sites. (Your IP address is a number that lets computers attached to the Internet know where to send you data — such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our sites to the interests of our users, and to measure traffic within our sites.
We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the website. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the website. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
Our site may use forms that require users to give us contact information (like their name and email address). We use customer contact information from the forms to send the user information about our company and member services. The customer’s contact information is also used to contact the visitor when necessary.
This site contains links to other sites. RealClean Rugs is not responsible for the privacy practices or the content of such web sites.
We may receive information about you from third parties. For example, if you access our website through a third-party connection or log-in, for example, Facebook, that third party may pass certain information about your use of its service to RealClean Rugs. This information could include, information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services. You may learn more about adjusting your Facebook Privacy settings here https://www.facebook.com/help/325807937506242/
We may use Google Adwords remarketing service, Facebook Remarketing Service and other remarketing services to advertise on third party websites (including Google and Facebook) to previous visitors to our site. You can information on how to set preferences for how Google advertises to you using the Google Ad Preference Page, https://www.google.com/goodtoknow/online-safety/security-tools/. You can opt out of interest based advertising by modifying the cookie settings in the privacy settings in your browser, or permanently by using a browser plugin.